Relationship marketing has been our specialty for over 20 years

As a leader in personalization and marketing automation, we provide an all-in-one platform that maximizes our clients’ marketing ROI. We equip marketing teams with all of the tools and guidance they need to effectively leverage their data in order to deliver relevant, automated communications that improve their relationships.

Our Story

Dialog Insight began its journey in 1999 in Quebec City by launching an email marketing platform. Our primary goal was straightforward: strengthen business relationships between brands and their customers. Following our rapid success, we opened our first international office in Marseille a few years later. Today, we have more than 75 employees spread across Canada and France who are dedicated to keeping up with marketing trends and technological advancements.

Our customers

We serve over 400 brands in various market sectors.

Increase the efficiency of your teams while effortlessly increasing sales.

E-commerce integrations
Product recommendations, referral programs, and unique promo codes
Automated scenarios
Highly personalized newsletters
Omnichannel marketing campaigns
360-degree profile with behavioral tracking
Distributed marketing
Performance evaluation

Make use of personalization features to suggest relevant events and sell more tickets.

Ticketing data integration
Pre- and post-performance automated messages
Post-event survey
Recommendations based on visits, purchases, and preferences
Highly personalized newsletters
Sales and campaign analysis

Securely handle the personal data of your customers while delivering an enhanced level of customer service

360 -degree profile with custom indicators
Administrative and/or promotional messages
Hyper-personalized and omnichannel communications
Acquisition campaigns via events, contests, and referral programs
Secured data and access

Increase customer loyalty and speed up the acquisition of new contacts to monetize your data.

Unification of data from all brands
Customer segmentation and analysis
Automation of newsletters from already generated content (RSS)
Organization of contests and draws
Email, SMS, web push and mobile push
Event promotions according to preferences and profiles

Create opportunities to engage and retain your members with minimal effort.

Automated renewal campaigns and reminders
Unification of member and non-member data
Satisfaction survey
Management of event invitations
Electronic voting process during elections
Advanced segmentation

Improve governance and stakeholder satisfaction.

Unification of data
Omnichannel campaigns
Advanced segmentation
Hyper-personalized newsletters
Automated scenarios
Satisfaction surveys

Our clients for over 20 years

The solution provided by Dialog Insight allowed us to centralize the view and management of our marketing campaigns on SMS and email channels while consolidating our customer knowledge in the same environment. We thus have an evolving tool that allows us to use diversified functionalities and to personalize our communications, both nationally and locally, while adjusting our commercial pressure. Finally, Dialog Insight’s teams are available, reactive and provide us with quality support.