Optimize your email for mobile viewing

Click through for steps to optimize your email for mobile…
Sophie Lamarche
1 April 2012
Omni-Channel Marketing Campaign
1 min 20
optimisez vos courriels pour le mobile
  1. Target mobile devices with the @media query

    The @media query will provide targeted CSS style sheets that are triggered when a device’s capabilities match specific criteria. It will allow you to adjust widths, padding and hide some content all together.

  2. Make it smaller

    Mobile devices have smaller screens and therefore you should be coding your email so that the @media query will shrink the width of your email to about 300 pixels eliminating the need to zoom in or pan out.

  3. Turn off font resizing

    Mobile devices use a browser (Webkit) that will automatically adjust the text size for better viewing on your device. If you make all of the changes above it is a good idea to add some code to turn this feature off. You can do that by applying the following CSS to your body tag:

  4. Highlight the important stuff

    Place all important messages in the upper portion of the email if possible. No one likes to scroll down forever.

  5. Hide low priority content

    In order to ensure maximum scanability of your email on a mobile device you can hide secondary content by adding the hide class to any image, paragraph or entire table.

  6. Use a single column design

    A single column makes it easier to quickly browse through an email. If you decide to use more columns for secondary content you can always choose to hide them for mobile.

  7. Be touch friendly

    Design your buttons a little bigger so they easy to click without having to zoom in.

  8. Test, test and test some more

    Don’t forget to test your new email design on all platforms. Think about how it will look in a vertical pane as well as horizontal.

    Inquire today to see how we can help your emails become mobile friendly.

Find out how your company can benefit from Dialog Insight.

Read also

Blog

Customer Data Platform: everything you need to know about the CDP?

Discover what a Customer Data Platform (CDP) is, how it unifies customer data, and why it has become a strategic pillar of modern marketing in 2026.

Blog

The 10 email marketing strategies to test in 2026

Email marketing is evolving rapidly. In 2026, performance no longer depends on the volume of sends, but on strategic precision, personalization, and journey orchestration. Discover 10 concrete strategies to turn your email marketing into a true pillar of your marketing strategy.

News

New Groups Editor

Unlock the full potential of your customer data with the new Groups editor. Designed to simplify segment creation, this modernized editor is more intuitive, more flexible, and better suited to the needs of marketing teams.

Data Management

Explicit Data vs. Implicit Data in Digital Marketing: How to Use Both to Boost Customer Experience

Customer data falls into two main categories: explicit data, voluntarily provided by the user, and implicit data, inferred from their behaviors. Understanding their complementary roles and knowing how to leverage them together makes it possible to personalize the experience, optimize marketing campaigns, and strengthen customer loyalty.

Omni-Channel Marketing Campaign

How to Create Effective Mobile Push Notifications To Engage Your Audience

Mobile push notifications have become a powerful tool for businesses to engage with their target audience. They are an effective way to reach out to customers and keep them informed about the latest news, updates, and promotions. With an open rate ranging between 30 and 60%, this is the most effective method of communication. 

News

New Groups Editor

Unlock the full potential of your customer data with the new Groups editor. Designed to simplify segment creation, this modernized editor is more intuitive, more flexible, and better suited to the needs of marketing teams.

New at Dialog Insight

Every message, on the right channel, at the right time — automatically.

What if your campaigns could find on their own the ideal channel and the perfect moment to generate more impact?With Smart Channel and Omnichannel STO, your campaigns become more engaging and more effective: