Project manager

Your mission

• Support the client in the definition of his business needs in the context of our platform (Personalized campaign, 360 customer relationship management, CRM, automated marketing, contests, surveys, lead management activities);
• Suggest ideas, leads or solutions to clients to achieve their goals;
• Structure client projects to ensure efficient and coordinated implementation;
• Ensure the functional analysis of customer projects and document the specifics (schematization of communications and data exchanges, production of models);
• Determine the execution plans, coordinate the implementation and control the quality of the project (objectives / costs / deadlines);
• Guide clients to adopt best practices on our web platform by playing an advisory role;
• Ensure the quality of services that correspond to the standards and expectations of the client;
• Maintain and develop a long-term business relationship with the client;
• Identify opportunities for future additional projects;
• Manage the schedule of achievements.

Culture and social life at DI

• Passion, commitment and surpassing are at the heart of our culture;
• Customer focus, flexibility, excellence, distinction and integrity; five values ​​that guide our daily decisions.
• Work with a multidisciplinary team on challenging and above all stimulating projects;
• A daily tradition: board games (at dinner or in the evening);
• Social and sports activities for all tastes.

Your profile

• 3 years of experience in managing or carrying out technical web projects;
• Demonstrate an analytical and advisory capacity;
• Excellent understanding of the technical aspects of the web (HTML, CSS, Google analytics)
• Knowledge of personalized marketing and CRM;
• Skilled in understanding clients’ issues and needs quickly;
• Have a sense of organization and demonstrate rigor;
• Be able to manage several projects at the same time (priority management);
• Demonstrate an ability to solve problems quickly, to make decisions;
• You know how to document projects (project plan, progress reports, change requests);
• Yoiu’re an outstanding team player;
• You have good communication and relational skills;
• Bilingual (French and English, spoken and written).
• Have experience with the Dialog Insight platform (an asset);

Our context

• Company founded in Quebec for more than 20 years with the atmosphere of a startup;
• More than 65 employees in three offices (Quebec, Montreal, Toronto and Marseille);
• Teleworking with Teams from everywhere;
• Daily challenges and a team to support you.