Techni-Contact

The competition offered the chance to win a fantasy weekend in Chaudière-Appalaches. The synchronization of website data and an automated registration process have been implemented. By sharing the form, participants could also increase their chances.

Discover how Dubois Agrinovation optimized its online sales with automated abandoned cart reminders using Dialog Insight, boosting its conversion rate and enhancing the customer experience.

Discover how Techni-Contact structured its database and automated its communications for more effective customer journeys with Dialog Insight.

Learn how Groupe CH, a leader in sports and entertainment in Quebec, enhanced its contests with Dialog Insight’s customized solution, providing real-time interactive experiences during over 1,600 annual events, including festivals and shows.

Discover how Ville de Laval successfully personalized its communications via its newsletters for citizens and employees, optimizing content to better cater to subscribers’ interests and enhance engagement.

Since implementing these automated campaigns, Héma-Québec has observed a significant increase in the retention rate of new donors and their engagement. With an average open rate of 73%, the appointment booking rate for plasma donors has doubled.

Reminders and personalized follow-ups have been implemented to provide a high-quality customer experience, whether following a recent purchase or as part of an annual renewal.

Personalization enables Québec Spectacles to create a customer experience based on data in order to stand out by focusing on the right information given to the right person.

LIQ was successful in increasing sales through the implementation of an automated process of personalized reminders based on website transactional data.

Centralizing marketing activities enables teams to easily share information (data, content, etc.) in order to manage local and national activities efficiently while enhancing overall organizational performance.

A satisfaction survey tracks the evolution of the customer experience in real time. Automated communication, delivered at the right time, detects the necessary improvements to its sales process.