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Tourisme Chaudière-Appalaches

The contest offered the chance to win a dream weekend in the Chaudière-Appalaches region. An automated registration process was set up, with synchronization of website data. Participants could increase their chances by sharing the form.

Customer stories

Entertainment & Performing Arts

Tourisme Chaudière-Appalaches expands its database with a contest.

The competition offered the chance to win a fantasy weekend in Chaudière-Appalaches. The synchronization of website data and an automated registration process have been implemented. By sharing the form, participants could also increase their chances.

Crown Corporation, Travel & tourism

Sépaq boosts its conversion rate by leveraging its existing database.

Reminders and personalized follow-ups have been implemented to provide a high-quality customer experience, whether following a recent purchase or as part of an annual renewal.

Entertainment & Performing Arts

OSE increases customer loyalty through relevant communications

Personalization enables Québec Spectacles to create a customer experience based on data in order to stand out by focusing on the right information given to the right person.

Retail

With abandoned cart notifications, "Les Librairies" boosts conversions.

LIQ was successful in increasing sales through the implementation of an automated process of personalized reminders based on website transactional data.

Large-scale retailing

With distributed marketing, E. Leclerc makes it easier to manage all of its banners.

Centralizing marketing activities enables teams to easily share information (data, content, etc.) in order to manage local and national activities efficiently while enhancing overall organizational performance.

Large-scale retailing

Fenplast improves its client experience with an automated after-sales feedback system.

A satisfaction survey tracks the evolution of the customer experience in real time. Automated communication, delivered at the right time, detects the necessary improvements to its sales process.