The Drag & Drop editor ensures content consistency with frozen blocks that stick to the brand's charter. A library of images, templates, and logos can be shared among the various banners. The personalized interface is easy to use and allows all entities to use channels such as SMS and email.
Based on their profile and permissions, users can access a simplified view of all customer knowledge. The interface lets you choose between national and store views. The national level can exert control over other entities' activities, and local players can effectively manage their communication in accordance with national-level directives.
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Learn how Groupe CH, a leader in sports and entertainment in Quebec, enhanced its contests with Dialog Insight’s customized solution, providing real-time interactive experiences during over 1,600 annual events, including festivals and shows.
A satisfaction survey tracks the evolution of the customer experience in real time. Automated communication, delivered at the right time, detects the necessary improvements to its sales process.
The competition offered the chance to win a fantasy weekend in Chaudière-Appalaches. The synchronization of website data and an automated registration process have been implemented. By sharing the form, participants could also increase their chances.
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