Web acquisition tools (pop-ups, forms, landing pages)
Compliance module
A flexible platform
Participatory development of customized features
Bilingual platform (EN/FR)
Native integrations
API & webhooks
Tailored support
Dedicated account manager
Bank of support hours
Telephone and e-mail support
Online help portal
More than 400 brands have chosen Dialog Insight.
Feature comparison by plans
Distinctive Offer
Omnichannel
All & unlimited
Relational Data Tables
Unlimited
Number of Users
25
Bilingual Customer Service
Customer Data
Database Fields
Unlimited
Real-Time Data Exchange
0-Party Data Acquisition
CRM Integration (Salesforce)
Website Visit Tracking
Personalization
Dynamic Targeting Tools
Profile, behavior, and transactional
Personalized Content
By individual, DImension, and AI
Orchestration
Generative AI
Multilingual Campaigns
Multiple Libraries
Frequency Optimizer and Campaign Prioritization
AI/By individual
Timing Optimization
AI
Dedicated IP Address
Optional
Display Tests
Optional
ECommerce
E-commerce Suite
Shopify, Adobe Commerce, Prestashop Connectors
Product Recommendation
AI/By individual
Abandoned Cart
Referral Program and Unique Promo Code
RFM Indicators
Automation
Automated Marketing Scenarios
Unlimited
A/X Tests
Unlimited
Intelligent Interceptor
Analytics
Dashboards
Contact Qualification Tools
Results Segmentation
Calculated Indicators (scoring)
Unlimited
Customer Experience
Customer Success Manager
Monthly
On-Demand Tutorials and Videos
Security
Single Sign-On SAML (SSO)
GDPR Compliance/Law 25
Multibrand
Distinctive Offer
Boost
Grow
Engage
Omnichannel
Email, SMS, Push, print, web, landing pages, etc.
All & unlimited
All & unlimited
All & unlimited
Relational Data Tables
Transactional data to create a complete profile for better segmentation.
Unlimited
25
5
Number of Users
Additional users available for an extra fee.
25
10
5
Bilingual Customer Service
Available by phone, email, or web, in both French and English.
Customer Data
Boost
Grow
Engage
Database Fields
Flexible structure to suit every need
Unlimited
Unlimited
Unlimited
Real-Time Data Exchange
Automated import or export, web services, webhook.
0-Party Data Acquisition
Intelligent processes for subscription, preference management, contests, events, etc.
CRM Integration (Salesforce)
Bidirectional data exchanges.
Website Visit Tracking
Complete journey to trigger campaigns at the right time with personalize content.
–
Personalization
Boost
Grow
Engage
Dynamic Targeting Tools
Simple segment creation to build audiences.
Profile, behavior, and transactional
Profile, behavior, and transactional
Profile and transactional
Personalized Content
Basic and advanced customization options for individual personalization.
By individual, DImension, and AI
By individual – relational data
By segment – conditional content
Orchestration
Boost
Grow
Engage
Generative AI
Support in writing objects, content and translation.
Multilingual Campaigns
Campaign results calculation.
Multiple Libraries
Images, content and links for easy communication generation.
Frequency Optimizer and Campaign Prioritization
Adapting communications and sales pressure to the customer journey.
AI/By individual
By campaign
Standard
Timing Optimization
Sending communications at the most relevant time.
AI
Based on openings and clicks
–
Dedicated IP Address
Optimization of email delivery rates.
Optional
Optional
Optional
Display Tests
Validation of email appearance in different mailboxes.
Optional
Optional
Optional
ECommerce
Boost
Grow
Engage
E-commerce Suite
Transactional data, product catalog, and campaign ROI.
Shopify, Adobe Commerce, Prestashop Connectors
Integration of the online store in a few clicks.
Product Recommendation
Automation of product offer personalization.
AI/By individual
By category
–
Abandoned Cart
Automated campaigns to increase conversion.
–
Referral Program and Unique Promo Code
Integrated referral tool.
–
RFM Indicators
Targeting consumers based on their transaction history.
–
Automation
Boost
Grow
Engage
Automated Marketing Scenarios
Message sequences sent via email, SMS, and/or Push automatically triggered by an event, date, import, etc.
Unlimited
Unlimited
Unlimited
A/X Tests
Identification of the best version within one-off campaigns, landing pages or automated communication sequences.
Unlimited
Unlimited
Unlimited
Intelligent Interceptor
Website pop-up to encourage conversion, according to the customer’s journey.
–
Analytics
Boost
Grow
Engage
Dashboards
More than 30 reports available to evaluate the health of the contact pool and campaign results.
Contact Qualification Tools
Segmentation of contacts by scoring system and personas.
–
Results Segmentation
Evaluation of campaign performance according to customer profiles.
–
Calculated Indicators (scoring)
Generate product category or commitment appetence scores.
Unlimited
5
–
Customer Experience
Boost
Grow
Engage
Customer Success Manager
Personalized meetings to optimize the user journey.
Monthly
Quarterly
Optional
On-Demand Tutorials and Videos
Available at all times on our online help portal.
Security
Boost
Grow
Engage
Single Sign-On SAML (SSO)
Installation fees apply.
GDPR Compliance/Law 25
Servers hosted in Canada and France.
Multibrand
Creation of distinct databases according to needs.
Add these options to your plan:
Distributed Marketing and Permissions
Available for large enterprises or franchises needing to manage marketing campaigns across multiple brands or geographical locations.
From
$199
CAD
/month*
This option includes:
Distributed Marketing: Manage marketing campaigns across different branches or franchises.
Granular Permissions and Controls: Assign specific roles and permissions to each brand or location for secure and efficient management.
* Additional user fees may apply
Distributed Marketing and Permissions
Available for large enterprises or franchises needing to manage marketing campaigns across multiple brands or geographical locations.
From
$149*
USD
/month*
This option includes:
Distributed Marketing: Manage marketing campaigns across different branches or franchises.
Granular Permissions and Controls: Assign specific roles and permissions to each brand or location for secure and efficient management.
* Additional user fees may apply
Distributed Marketing and Permissions
Available for large enterprises or franchises needing to manage marketing campaigns across multiple brands or geographical locations.
From
€139*
EUR
/month*
This option includes:
Distributed Marketing: Manage marketing campaigns across different branches or franchises.
Granular Permissions and Controls: Assign specific roles and permissions to each brand or location for secure and efficient management.
* Additional user fees may apply
Frequently Asked Questions (FAQ)
Do you offer a free trial version?
No, our solution is tailored to our customers’ needs and requires an initial configuration.
What’s included in each default package?
All our packages include up to 10G of data hosting, 3 hours of support, and up to 5 users. The starting price is calculated for a maximum of 10,000 contacts.
How does billing work?
Depending on the contract, it may be annual with quarterly or monthly revisions, based on the number of contacts.
How can I change my plan?
Contact your account manager for help reviewing your contract.
Can packages be customized?
Yes, we offer add-on modules to meet your specific needs.
What support does DI offer?
Our customer service includes a dedicated team, training, an online help portal, as well as telephone and email support.
Meet with our experts to discuss your unique needs and get a custom quote.