Ecommerce

All the tools you need to support your e-commerce strategy.

Grow your sales with communications made more relevant through your customer knowledge.

MAKE THE RIGHT OFFER TO THE RIGHT CUSTOMER

PRODUCT RECOMMENDATION AND PERSONALIZED OFFERS

Collect data about online product views, online and on-site purchases to draw up accurate profiles for each customer in terms of their interests. Send them personalized offers by email or by SMS according to their interests and behaviours; your conversion and engagement rates are bound to improve.

Increase the customer lifetime value and the average sales per transaction through upselling and cross-selling. Automate all these processes and let the results speak for themselves!

Product recommendation

AUTOMATE PROFITABLE COMMUNICATIONS

SHOPPING CART ABANDONMENT

Approximately 70% of online shoppers abandon their shopping carts before they complete the transaction. Bring the shopper back on your website and recover these abandoned sales through a trigger email campaign. A targeted discount or relevant offer in the trigger emails will increase chances of closing the sale.

CUSTOMERS WHO RECEIVE AN AUTOMATED EMAIL TRIGGERED AFTER SHOPPING CART ABANDONMENT ARE 2.4X MORE LIKELY TO COMPLETE THE PURCHASE.

MEASURE THE REAL IMPACT OF YOUR CAMPAIGNS

CONVERSION FUNNEL AND DETAILED ANALYTICS REPORTS

Measure the performance of each step of your buying process and use the conversion funnel to identify when your leads give up. Define the exact events and steps that will determine the position of your leads in the funnel and see clearly when and where you must act to improve the conversion rate.

Thanks to the key performance indicators and detailed reports available on Dialog Insight’s platform, get clear and quick visibility into transactions and revenues generated by your email campaigns. Learn which content is more effective with your customers, refine your targeting and hit the bull’s eye!

Conversion funnel
Funnel

CENTRALIZE YOUR CUSTOMER KNOWLEDGE

INTEGRATIONS

Connect your preferred Ecommerce platform to Dialog Insight and access useful customer transaction data to create automated and targeted promotional messages for your campaigns.

Measure the real impact of your promotional messages on sales and know your return on investment. It’s as easy as that.