Build the solution you need to offer your customers an unparalleled experience.

Easily centralize and activate your data.
Enjoy using a platform that adapts perfectly to your reality and your MarTech environment. Meet your acquisition and customer loyalty targets with Dialog Insight.

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Get a 360-degree Customer View

Use our Customer Data Platform (CDP) to place your customers at the center of your marketing strategies. Rely on your first- and third-party data to comprehend and successfully meet your customers’ expectations.

Unify your data

Use our native connectors or our APIs to collect, standardize, and combine all of your customer data into a single database. Get a 360-degree view of your customers by connecting an infinite number of sources.

Secure your data

Protect your data and comply to privacy regulations (such as the GDPR, Law 25, Law C-28, etc.) by hosting them on our platform. Dialog Insight has obtained a number of security and compliance certifications, including ISO27001 and SOC 2.

Deliver a unique experience to each customer

Stop mailing out generic bulk mail. Use your data to hyper-personalize your messaging and nurture a privileged 1:1 relationship with each contact.

Target the right people at the right times

Identify subgroups within your contact list, create segments that update in real time and send behavior-driven messages.

Build audiences that are suited to your needs

Define your target audiences precisely using as many criteria as you like :

  • Demographic data
  • Behavioral data
  • Geographical data
  • Transactional data
  • and more

Sort your contacts by persona

Define each of your persona criteria and let Dialog Insight automatically generate segments for your contacts in real time.

Implement an effective customer scoring strategy using our built-in Scoring tool

Make powerful indicators using your aggregated data Identify your best customers (silver, platinum, gold, etc.), measure their engagement rate (purchases made in the last 6 months, product categories visited, etc.), and never miss another opportunity to engage with them.

Offer a unique experience to each customer

Stop mass mailings. Use your data to hyper-personalize your communications and nurture a privileged relationship with every contact

Capture, integrate and target your new contacts in no time

Implement subscription forms, contact forms, or any other types to simply collect information from new prospects. No need to know how to code; simply use our drag-and-drop creation tools to integrate our forms into your already-existing Web pages or create landing pages.

Create opportunities to (re)contact – Web interceptors

Meet your acquisition targets.
Use retention popups to encourage your website users to share their contact information.

Promotional offers, discount codes or subscription form, the possibilites are endless.

The solution provided by Dialog Insight allowed us to centralize the view and management of our marketing campaigns on SMS and email channels while consolidating our customer knowledge in the same environment. We thus have an evolving tool that allows us to use diversified functionalities and to personalize our communications, both nationally and locally, while adjusting our commercial pressure. Finally, Dialog Insight’s teams are available, reactive and provide us with quality support.

Customer Relationship team, E. Leclerc