Protection and security of our platform
The Dialog Insight platform is encrypted using a TLS protocol.
Login pages and API logins are protected against brute force attacks.
Dialog Insight account passwords are secured by a hashing algorithm. No one can access it, even our team. If you lose your password, it cannot be recovered, it will be reset.
As a security measure, we regularly perform security penetration tests using various external providers. Testing involves high-level server penetration testing, extensive testing for vulnerabilities inside the platform, and social engineering testing.
We also offer single sign-on for connecting to our platform via our customers’ SAML identity provider (IdP). Thanks to this option, the client user already connected to their system will be able to use the Dialog Insight platform without having to connect to it, since he is already authenticated in a first system. Dialog Insight strongly recommends the implementation of such a data protection measure.