Terms of Use

Terms of Use

Accuracy

All the corporate information are believed to be accurate. DIALOG INSIGHT does everything in its power to assure the accuracy of the information available to visitors on the www.dialoginsight.com website, but such accuracy cannot be guaranteed.

The information reported as containing technical inaccuracies, typographical errors or incomplete information will be taken care of without delay by DIALOG INSIGHT. You can contact our webmaster using this form.

General Information

By accessing this website (the “Site”), you accept and agree to be bound and comply with the Terms of Use provided herein. If you do not accept these terms, you should not use the Site.

These Terms of Use apply to all products and services of DIALOG INSIGHT, its affiliates, franchisees and members of its network listed on the Site.

These Terms of Use are to be read by you together with any terms, conditions or disclaimers provided in the pages of this Site. You are deemed to have notice of them regardless of your use or downloading of only part of this Site.

Intellectual Property

All materials on the www.dialoginsight.com Site are copyrighted. The prohibited uses include screen or data scraping, data retrieval and any other activity intended to collect, store, reorganize or manipulate data on the pages produced by, or displayed on their owner’s Site.

Copyright and Trademark Notice

The DIALOG INSIGHT® logo and related trademarks are registered and owned by DIALOG INSIGHT. Such marks may not be used or copied under any circumstances, in whole or in part, without the express prior written authorization of DIALOG INSIGHT.

Hyperlinks

Certain links of the Site point to sites that are managed by third parties. DIALOG INSIGHT is not responsible for the content of those sites or for referencing them. Such hyperlinks from or to websites outside of the Site are meant for convenience only. Linking to any such site is at your sole risk and DIALOG INSIGHT will not be responsible or liable for any damages in connection with linking. The DIALOG INSIGHT privacy statement does not govern third-party websites.

Links and Frames

No technology whatsoever may be used to display the content of this Site in a frame, or in any other manner, that is different from how it would appear if a user typed the URL into the browser line. The link must result in a new, fully functional, full screen browser window occupied solely by the pages created by the DIALOG INISGHT website.

Revisions

The material, information, or other data provided in the pages of the Site may be changed at any time without prior notice. Such changes may be made by updating this posting. Your continued access or use of the Site will mean that you agree to any such changes. All users of this Site are bound by these Terms of Use and should therefore periodically visit this page to review any changes to these requirements.

Internet E-Mail

Any unprotected e-mail communication over the Internet, as with communication via other mediums (e.g. cellular phones, post office mail), is not secure or confidential and is subject to possible interception or loss, and is also subject to possible alteration. DIALOG INSIGHT is not responsible for and will not be liable to you or anyone else for any damages in connection with an e-mail sent by you to DIALOG INSIGHT, or an e-mail sent by DIALOG INSIGHT to you at your request.

Limitation of Liability

Neither DIALOG INSIGHT nor any of its officers, brokers, employees, or other representatives will be liable for damages arising out of or in connection with the use of the Site. This is a comprehensive limitation of liability that applies to all damages of any kind, including compensatory, direct or indirect damages, loss of data, income or profit, loss of or damage to property, and claims of third parties.

Non-Warranty Clause

DIALOG INSIGNT cannot and does not warrant the accuracy, completeness, timeliness, non-infringement, merchantability or fitness for a particular purpose of any information available on the Site. The listings information is deemed reliable, but not guaranteed. All content of this Site are offered on an “As Is” basis.

Jurisdiction

The Site is administered by DIALOG INSIGHT from its offices in Québec. The Site is governed by the laws of the Province of Québec and the laws of Canada applicable therein. By accessing this Site, you agree and hereby submit to the exclusive jurisdiction and venue of the courts of the Province of Québec.

Privacy

Please follow the link Privacy Statement for information concerning DIALOG INSIGHT’s Privacy Policy.

Information Collection

The data collected is used to help DIALOG INSIGHT analyze the browsing patterns of its visitors in order to improve the content and design of its Web site. Personal information will not be sold to any third parties, nor will such information be added to bulk e-mailing lists.

Personal Information

All of your personal information will be treated as confidential in accordance with our Privacy Statement.

Débutant

Vous êtes nouveau sur Dialog Insight ?

Cette formation vous apprendra les notions de base afin de pouvoir lancer vos premières campagnes et être efficace rapidement.

Contenu de la formation DÉBUTANT
Débuter avec Dialog Insight Éditer des courriels
Optimiser la livraison de courriels          Segmenter et cibler des contacts (1 de 2)
Gérer les données clients Analyser les résultats d'une campagne
Préparer une campagne  

Durée : 2,5h
Lieu : en ligne ou en entreprise

M'inscrire à cette formation

Campagnes

Vous êtes responsable des campagnes ?

Ce parcours marketing vous aide à peaufiner vos envois et à optimiser vos résultats.

Contenu de la formation CAMPAGNES
Optimiser la livraison de courriels Personnaliser les contenus
Préparer une campagne Utiliser le marketing social
Gérer une librairie d’images Utiliser les tests A/X
Éditer des courriels Inspecter le rendu et les variantes du message
Envoyer des SMS et notifications mobiles      Analyser les résultats d'une campagne
Segmenter et cibler des contacts (1 de 2)  

Durée : 2,5h
Lieu : en ligne ou en entreprise

M'inscrire à cette formation

1 à 1

Les stratégies de personnalisation vous attirent ?

Découvrez les étapes de mise en place d’un marketing personnalisé et ciblé ainsi que son utilisation en temps réel.

Contenu de la formation 1-à-1
Créer une libraire de contenus Personnaliser selon le cycle d’achat
Développer des campagnes automatisées Segmenter et cibler des contacts (1 de 2)
Créer des scénarios déclenchés par des actions en temps réel (triggers) Segmenter et cibler des contacts (2 de 2)
Personnaliser les contenus Inspecter le rendu et les variantes d'un message
Dynamiser le contenu (ex : recommandations de produits)  

Durée : 2,5h
Lieu : en ligne ou en entreprise

M'inscrire à cette formation

Analytique

Vous cherchez à comprendre vos résultats ?

Apprenez à analyser vos résultats, à connaître vos clients et à utiliser l’intelligence d’affaires pour offrir des contenus pertinents.

Contenu de la formation ANALYTIQUE
Identifier les meilleures sources d'acquisition Évaluer le rendement
Suivre les visiteurs sur un site web Sonder la clientèle
Explorer le cycle et les intérêts de la clientèle Utiliser les tests A/X
Définir des règles de scoring et des personas Analyser les résultats d’une campagne

Durée : 2,5h
Lieu : en ligne ou en entreprise

M'inscrire à cette formation

E-Commerce

Vous avez une boutique en ligne ?

Ce parcours vous aide à offrir une expérience client enrichissante à vos acheteurs et à augmenter vos revenus de ventes.

Contenu de la formation E-COMMERCE
Combiner marketing et E-Commerce Évaluer le rendement
Développer des campagnes automatisées Ajouter des données au profil du client
Personnaliser selon le cycle d’achat Créer une librairie de contenus
Dynamiser le contenu (ex. : recommandations de produits)  

Durée : 2,5h
Lieu : en ligne ou en entreprise

M'inscrire à cette formation

Génération de prospects

La génération de prospects qualifiés est un défi pour vous ?

Utilisez des stratégies web performantes pour acquérir de nouveaux prospects et augmenter vos taux de conversion.

Contenu de la formation GÉNÉRATION DE PROSPECTS
Développer des pages de destination Créer des processus d’affaires intelligents
Faire l’acquisition et la mise à jour de contacts Sonder la clientèle
Ajouter des options interactives aux formulaires Identifier les meilleures sources d’acquisition

Durée : 2,5h
Lieu : en ligne ou en entreprise

M'inscrire à cette formation

Admin

Vous êtes responsable de l’implantation ?

Ce parcours vous apprendra à configurer la plateforme, à gérer les utilisateurs et à synchroniser vos données.

Contenu de la formation ADMIN
Débuter avec Dialog Insight Personnaliser l’expérience utilisateur
Configurer Courriel, SMS et notifications mobiles Gérer les données clients
Développer un marketing distribué Optimiser la livraison de courriels
Définir les règles de sécurité et d’accès Ajouter des données au profil du client
Synchroniser les systèmes  

Durée : 2,5h
Lieu : en ligne ou en entreprise

M'inscrire à cette formation

Beginner

You are a new Dialog Insight user?

This training course will show you all the basics to get you going quickly and send your first campaigns.

BEGINNER – Training outline
Get started with Dialog Insight Edit emails
Optimize email delivery Segment and target contacts (1 of 2)
Manage client data Analyze campaign results
Prepare a campaign  

Duration: 2.5h
Location: Online or onsite

Enroll me

Campaigns

You are in charge of campaigns?

This training course will help you polish your messages and optimize your results.

CAMPAIGNS – Training outline
Optimize email delivery Personalize content
Prepare a campaign Take advantage of social marketing
Manage an image library Use A/X testing
Edit emails Validate message previews and variants
Send SMS and push notifications Analyze campaign results
Segment and target contacts (1 of 2)  

Duration: 2.5h
Location : Online or onsite

Enroll me

1 to 1

You want to know all there is about personalization?

Discover how to implement a personalized and targeted marketing campaign, and how to use it real-time.

1 TO 1 – Training outline
Create a content library Personalize content based on buying cycle
Develop automated campaigns Segment and target contacts (1 of 2)
Trigger scenarios based on actions Segment and target contacts (2 of 2)
Personalize content Validate message previews and variants
Add dynamic content (such as product recommendations)  

Duration: 2.5h
Location : Online or onsite

Enroll me

Analytics

You are looking for answers in your results?

Learn how to properly analyze your results and better understand your clients in order to offer more appropriate content.

ANALYTICS – Training outline
Find the best acquisition sources Estimate ROI
Track website visitors Get client feedback
Explore client cycles and interests Use A/X testing
Define personas and scoring rules Analyze campaign results

Duration: 2.5h
Location : Online or onsite

Enroll me

E-Commerce

You have an online store?

This training course will help you offer buyers the best possible client experience, as well as increase your sales revenue.

E-COMMERCE – Training outline
Combine marketing and E-Commerce Estimate ROI
Develop automated campaigns Add data to client profiles
Personalize content based on buying cycle Create a content library
Add dynamic content (such as product recommendations)  

Duration: 2.5h
Location: Online or onsite

Enroll me

Lead Gen

Generating qualified leads is your everyday challenge?

Use efficient web strategies to acquire new leads and increase your conversion rate.

LEAD GENERATION – Training outline
Develop landing pages Create intelligent business workflows
Acquire and update contacts Get client feedback
Add interactive options to forms Find the best acquisition sources

Duration: 2.5h
Location: Online or onsite

Enroll me

Admin

You are responsible for implementation?

This training course will teach you how to configure the platform, manage users and synchronize data.

ADMIN – Training outline
Get started with Dialog Insight Personalize user experience
Configure emails, SMS and push notifications Manage client data
Develop distributed marketing Optimize email delivery
Define access and security rules Add data to client profiles
Synchronize systems  

Duration: 2.5h
Location: Online or onsite

Enroll me