Why DI

Dialog Insight: a human-scale solution to your global-scale challenge.

Where technology meets people: Welcome to DI.

We know it takes more than a firm handshake to be different. That’s just a bonus.

Here are the other reasons that brands choose us:

julie_l

More flexible.

“Dialog Insight has been a great partner for the last 10 years. They don’t say no; they analyze the needs and find solutions to make it work. They are one of our most reliable partners, we can always count on them.”
Julie L.
alexandre_C

*Everything* on a single platform.

“The first and significant improvement for us is that with data syncing, all the pertinent data used to get in touch with our community sits in one place. Before Dialog Insight, we had to regroup information across different sources whenever we needed to contact our community. Right now, the data’s always up-to-date in Dialog Insight, and the users can focus on what’s important: content!”
Alexandre C.
lucile_b

Marketer Friendly since 1999.

“The features and the platform are overall very user friendly and easy to operate. Plus, DI offers very interesting and relevant trainings and conferences about digital marketing, very useful to stay up to date about the marketing’s tendencies!”
Lucile B.

Human contact – in under 90 minutes (always).

The service from the support/ analysts/ account managers is simply incredible! They always respond in a very reasonable delay and are always there to support us and find solutions to our problems or wishes.
Alexandra D.

Bilingual platform today and tomorrow.

“The user interface is very friendly and also available in both English and French as desired. The contacts’ data is hosted on Canadian servers. Technical support from Dialog insight is readily available and they are open to improvements and customization”
Luc P.

Better prices.

“The stored data is not limited to simple columns like Campaign Monitor or Mailchimp.This allows great opportunities and flexibility for segmentation, statistics, whitelists, etc. Great value with good tools. Simpler and so much cheaper than SalesForce Marketing Cloud.”
Karl L.

Dedicated #Orientation
Client team.

“Beyond the platform and its functionalities, DI’s added value lies in our account managers and business analysts who take our success to heart. They get right to the heart of our needs, and there’s a great deal of value in the fact that they’ve been with us for years and know our systems, which are constantly evolving. Marketing consultants from outside firms often tell us that, for the size of company we are, we are fortunate thanks to DI to have access to this ‘heavy artillery’ that companies bigger than us don’t even have access to!”
Jean-Benoît Dumais
Les Librairies

CDP deployed in a matter of weeks.

“The user-friendly tool offers 100% autonomy to clients who desire to create and execute their campaigns. Dialog Insight Team works with their client as a partner rather than a provider. The expert team provides strategic help from planification to executing each project and campaign. During the last 11 years, I have worked with Dialog Insight Platform in different companies.”
Razak M.

Impeccable security and compliance.

Peace of mind: your data is protected. We have rigorous control processes, specialized lawyers and solid insurance.

  • Servers in Canada and France

  • Data rooms protected 24/7, with biometric scanners, surveillance cameras and IT security procedures

We comply with data confidentiality and privacy laws in Quebec, Canada, the United States, the European Union and elsewhere in the world, in accordance with various international laws.

Working with you is valuable.
We never take it for granted.

Get up and running fast with Dialog Insight. Team up with a true partner for your relationship marketing.

They do more with their data.

Crown Corporation, Travel & tourism

Sépaq boosts its conversion rate by leveraging its existing database.

Reminders and personalized follow-ups have been implemented to provide a high-quality customer experience, whether following a recent purchase or as part of an annual renewal.

Entertainment & Performing Arts

OSE increases customer loyalty through relevant communications

Personalization enables Québec Spectacles to create a customer experience based on data in order to stand out by focusing on the right information given to the right person.

Large-scale retailing

With distributed marketing, E. Leclerc makes it easier to manage all of its banners.

Centralizing marketing activities enables teams to easily share information (data, content, etc.) in order to manage local and national activities efficiently while enhancing overall organizational performance.

Crown Corporation, Travel & tourism

Sépaq boosts its conversion rate by leveraging its existing database.

Reminders and personalized follow-ups have been implemented to provide a high-quality customer experience, whether following a recent purchase or as part of an annual renewal.

Entertainment & Performing Arts

OSE increases customer loyalty through relevant communications

Personalization enables Québec Spectacles to create a customer experience based on data in order to stand out by focusing on the right information given to the right person.

Large-scale retailing

With distributed marketing, E. Leclerc makes it easier to manage all of its banners.

Centralizing marketing activities enables teams to easily share information (data, content, etc.) in order to manage local and national activities efficiently while enhancing overall organizational performance.