{"id":3756,"date":"2023-08-18T15:02:52","date_gmt":"2023-08-18T19:02:52","guid":{"rendered":"https:\/\/www.dialoginsight.com\/cas-clients\/fenplast\/"},"modified":"2024-08-20T13:54:48","modified_gmt":"2024-08-20T17:54:48","slug":"fenplast","status":"publish","type":"cas-clients","link":"https:\/\/www.dialoginsight.com\/en\/customer-stories\/fenplast\/","title":{"rendered":"Fenplast"},"excerpt":{"rendered":"<p>A satisfaction survey tracks the evolution of the customer experience in real time. Automated communication, delivered at the right time, detects the necessary improvements to its sales process. <\/p>\n","protected":false},"featured_media":5877,"template":"","etiquette-cas-client":[],"categorie-cas-client":[115],"class_list":["post-3756","cas-clients","type-cas-clients","status-publish","has-post-thumbnail","hentry","categorie-cas-client-large-scale-retailing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fenplast - Dialog Insight<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dialoginsight.com\/en\/customer-stories\/fenplast\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fenplast - Dialog Insight\" \/>\n<meta property=\"og:description\" content=\"A satisfaction survey tracks the evolution of the customer experience in real time. Automated communication, delivered at the right time, detects the necessary improvements to its sales process.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dialoginsight.com\/en\/customer-stories\/fenplast\/\" \/>\n<meta property=\"og:site_name\" content=\"Dialog Insight\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-20T17:54:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2023\/08\/Case-Studies-Site-Web-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"500\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.dialoginsight.com\/en\/customer-stories\/fenplast\/\",\"url\":\"https:\/\/www.dialoginsight.com\/en\/customer-stories\/fenplast\/\",\"name\":\"Fenplast - Dialog Insight\",\"isPartOf\":{\"@id\":\"https:\/\/www.dialoginsight.com\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.dialoginsight.com\/en\/customer-stories\/fenplast\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.dialoginsight.com\/en\/customer-stories\/fenplast\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2023\/08\/Case-Studies-Site-Web-2.png\",\"datePublished\":\"2023-08-18T19:02:52+00:00\",\"dateModified\":\"2024-08-20T17:54:48+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.dialoginsight.com\/en\/customer-stories\/fenplast\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.dialoginsight.com\/en\/customer-stories\/fenplast\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.dialoginsight.com\/en\/customer-stories\/fenplast\/#primaryimage\",\"url\":\"https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2023\/08\/Case-Studies-Site-Web-2.png\",\"contentUrl\":\"https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2023\/08\/Case-Studies-Site-Web-2.png\",\"width\":500,\"height\":500},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.dialoginsight.com\/en\/customer-stories\/fenplast\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.dialoginsight.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Cas clients\",\"item\":\"https:\/\/www.dialoginsight.com\/en\/customer-stories\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Fenplast\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.dialoginsight.com\/en\/#website\",\"url\":\"https:\/\/www.dialoginsight.com\/en\/\",\"name\":\"Dialog Insight\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.dialoginsight.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Fenplast - Dialog Insight","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.dialoginsight.com\/en\/customer-stories\/fenplast\/","og_locale":"en_US","og_type":"article","og_title":"Fenplast - Dialog Insight","og_description":"A satisfaction survey tracks the evolution of the customer experience in real time. Automated communication, delivered at the right time, detects the necessary improvements to its sales process.","og_url":"https:\/\/www.dialoginsight.com\/en\/customer-stories\/fenplast\/","og_site_name":"Dialog Insight","article_modified_time":"2024-08-20T17:54:48+00:00","og_image":[{"width":500,"height":500,"url":"https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2023\/08\/Case-Studies-Site-Web-2.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.dialoginsight.com\/en\/customer-stories\/fenplast\/","url":"https:\/\/www.dialoginsight.com\/en\/customer-stories\/fenplast\/","name":"Fenplast - Dialog Insight","isPartOf":{"@id":"https:\/\/www.dialoginsight.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.dialoginsight.com\/en\/customer-stories\/fenplast\/#primaryimage"},"image":{"@id":"https:\/\/www.dialoginsight.com\/en\/customer-stories\/fenplast\/#primaryimage"},"thumbnailUrl":"https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2023\/08\/Case-Studies-Site-Web-2.png","datePublished":"2023-08-18T19:02:52+00:00","dateModified":"2024-08-20T17:54:48+00:00","breadcrumb":{"@id":"https:\/\/www.dialoginsight.com\/en\/customer-stories\/fenplast\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.dialoginsight.com\/en\/customer-stories\/fenplast\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.dialoginsight.com\/en\/customer-stories\/fenplast\/#primaryimage","url":"https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2023\/08\/Case-Studies-Site-Web-2.png","contentUrl":"https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2023\/08\/Case-Studies-Site-Web-2.png","width":500,"height":500},{"@type":"BreadcrumbList","@id":"https:\/\/www.dialoginsight.com\/en\/customer-stories\/fenplast\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.dialoginsight.com\/en\/"},{"@type":"ListItem","position":2,"name":"Cas clients","item":"https:\/\/www.dialoginsight.com\/en\/customer-stories\/"},{"@type":"ListItem","position":3,"name":"Fenplast"}]},{"@type":"WebSite","@id":"https:\/\/www.dialoginsight.com\/en\/#website","url":"https:\/\/www.dialoginsight.com\/en\/","name":"Dialog Insight","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.dialoginsight.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.dialoginsight.com\/en\/wp-json\/wp\/v2\/cas-clients\/3756","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dialoginsight.com\/en\/wp-json\/wp\/v2\/cas-clients"}],"about":[{"href":"https:\/\/www.dialoginsight.com\/en\/wp-json\/wp\/v2\/types\/cas-clients"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.dialoginsight.com\/en\/wp-json\/wp\/v2\/media\/5877"}],"wp:attachment":[{"href":"https:\/\/www.dialoginsight.com\/en\/wp-json\/wp\/v2\/media?parent=3756"}],"wp:term":[{"taxonomy":"etiquette-cas-client","embeddable":true,"href":"https:\/\/www.dialoginsight.com\/en\/wp-json\/wp\/v2\/etiquette-cas-client?post=3756"},{"taxonomy":"categorie-cas-client","embeddable":true,"href":"https:\/\/www.dialoginsight.com\/en\/wp-json\/wp\/v2\/categorie-cas-client?post=3756"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}