{"id":17305,"date":"2026-05-25T10:04:43","date_gmt":"2026-05-25T14:04:43","guid":{"rendered":"https:\/\/www.dialoginsight.com\/?p=17305"},"modified":"2026-05-25T11:26:40","modified_gmt":"2026-05-25T15:26:40","slug":"discover-rcs-rich-communication-services","status":"publish","type":"post","link":"https:\/\/www.dialoginsight.com\/en\/news\/discover-rcs-rich-communication-services\/","title":{"rendered":"Discover RCS (Rich Communication Services)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"17305\" class=\"elementor elementor-17305 elementor-17285\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-798c831 e-flex e-con-boxed e-con e-parent\" data-id=\"798c831\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92e94c0 elementor-widget elementor-widget-text-editor\" data-id=\"92e94c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"wp-block-heading\"><strong>The future of mobile messaging is here<\/strong><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66acbfe e-flex e-con-boxed e-con e-parent\" data-id=\"66acbfe\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-20e00f9 e-con-full e-flex e-con e-child\" data-id=\"20e00f9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-6e0f7a9 e-con-full e-flex e-con e-child\" data-id=\"6e0f7a9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9aa634 elementor-widget elementor-widget-text-editor\" data-id=\"a9aa634\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"0\" data-end=\"185\"><strong>Rich Communication Services (RCS)<\/strong> is a new messaging protocol that enables much more interactive mobile experiences, with significantly higher conversion potential than traditional SMS.<\/p><p data-start=\"187\" data-end=\"316\">According to market studies conducted by <a href=\"http:\/\/cm.com\/\"><strong>CM.com<\/strong><\/a>, some RCS campaigns can generate conversion rates up to <a href=\"https:\/\/www.cm.com\/blog\/rcs-statistics-for-marketers\/\"><strong>13 times <\/strong><\/a>higher than traditional SMS<\/p><p data-start=\"318\" data-end=\"467\" data-is-last-node=\"\" data-is-only-node=\"\">Add images, carousels, call-to-action buttons, and interactive cards directly into your messages to create more engaging, conversational experiences.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a91f0b2 e-con-full e-flex e-con e-child\" data-id=\"a91f0b2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-699d82c elementor-widget elementor-widget-image\" data-id=\"699d82c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"1275\" src=\"https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/Vue_RCS_EN-768x1275.png\" class=\"attachment-medium_large size-medium_large wp-image-17498\" alt=\"\" srcset=\"https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/Vue_RCS_EN-768x1275.png 768w, https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/Vue_RCS_EN-181x300.png 181w, https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/Vue_RCS_EN-617x1024.png 617w, https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/Vue_RCS_EN.png 811w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c6330a0 e-flex e-con-boxed e-con e-parent\" data-id=\"c6330a0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-094097c elementor-widget elementor-widget-text-editor\" data-id=\"094097c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"wp-block-heading\"><strong>The benefits of RCS<\/strong><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29fbb48 e-flex e-con-boxed e-con e-parent\" data-id=\"29fbb48\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-582d9cb elementor-widget elementor-widget-text-editor\" data-id=\"582d9cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"wp-block-heading\">Create engaging brand experiences<\/h3><p>Add images, videos, carousels, and interactive buttons directly to your messages to capture attention and encourage action.<\/p><h3 class=\"wp-block-heading\">Strengthen trust in your brand<\/h3><p>Display your company name, logo, and visual identity through a brand profile verified by Google and mobile operators, allowing users to instantly recognize your brand.<\/p><h3 class=\"wp-block-heading\">Maximize your conversions<\/h3><p>Turn your mobile communications into interactive experiences with quick replies, action buttons, and conversational journeys designed to drive conversions.<\/p><h3 class=\"wp-block-heading\">Measure your campaign performance<\/h3><p>Access detailed analytics such as deliveries, reads, clicks, and replies to continuously optimize your campaigns.<\/p><h3 class=\"wp-block-heading\">Deliver a native mobile experience<\/h3><p>No third-party app required. RCS messages are delivered directly to the user\u2019s compatible messaging app for a seamless, accessible, and intuitive experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d2c4634 e-flex e-con-boxed e-con e-parent\" data-id=\"d2c4634\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ab0993 elementor-widget elementor-widget-text-editor\" data-id=\"0ab0993\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"wp-block-heading\"><strong>Verified brand\u00a0<\/strong><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-98c78ed e-flex e-con-boxed e-con e-parent\" data-id=\"98c78ed\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-aff43d2 e-con-full e-flex e-con e-child\" data-id=\"aff43d2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de628c3 elementor-widget elementor-widget-text-editor\" data-id=\"de628c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"wp-block-heading\">Send easily recognizable messages<\/h3><p>One of the biggest advantages of RCS is the use of a brand agent verified by Google and mobile operators. Unlike traditional SMS, your company name, logo, and brand identity are displayed directly within the conversation, allowing users to instantly recognize your brand and build greater trust in your communications.<\/p><p>Each brand agent can include:<\/p><div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><ul class=\"wp-block-list\"><li>A profile picture<\/li><li>Company name<\/li><li>A brand description<\/li><li>Contact information, including up to 3 websites, 3 phone numbers and 3 email addresses<\/li><li>Links to the privacy policy and terms of use<\/li><li>A quick unsubscribe link<\/li><\/ul><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6381627 e-con-full e-flex e-con e-child\" data-id=\"6381627\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a41a742 elementor-widget elementor-widget-image\" data-id=\"a41a742\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"617\" height=\"1024\" src=\"https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/DI_RCS_Agent_EN-617x1024.png\" class=\"attachment-large size-large wp-image-17500\" alt=\"\" srcset=\"https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/DI_RCS_Agent_EN-617x1024.png 617w, https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/DI_RCS_Agent_EN-181x300.png 181w, https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/DI_RCS_Agent_EN-768x1275.png 768w, https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/DI_RCS_Agent_EN.png 811w\" sizes=\"(max-width: 617px) 100vw, 617px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8d65cb0 e-flex e-con-boxed e-con e-parent\" data-id=\"8d65cb0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-630501b e-con-full e-flex e-con e-child\" data-id=\"630501b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4187b7 elementor-widget elementor-widget-text-editor\" data-id=\"a4187b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"wp-block-column is-vertically-aligned-center\" style=\"flex-basis: 33.33%; text-align: center;\"><strong>RCS message formats<br \/><\/strong><\/h2><p style=\"text-align: center;\" data-start=\"126\" data-end=\"289\">Whether you want to modernize your SMS communications or create advanced conversational experiences, different message formats are available to support your goals.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e1720c5 e-flex e-con-boxed e-con e-parent\" data-id=\"e1720c5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f95b2d8 e-con-full e-flex e-con e-child\" data-id=\"f95b2d8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d843b22 elementor-widget elementor-widget-text-editor\" data-id=\"d843b22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"wp-block-heading\">RCS Basic<\/h3><div class=\"wp-block-columns are-vertically-aligned-center\"><div class=\"wp-block-column is-vertically-aligned-center\"><h4 data-start=\"192\" data-end=\"216\"><strong>Next-generation SMS<\/strong><\/h4><p data-start=\"218\" data-end=\"361\">The Basic format is the entry-level version of RCS. Similar to traditional SMS, it allows you to send simple text messages with clickable URLs.<\/p><p data-start=\"363\" data-end=\"584\">The main difference lies in the verified brand profile. Unlike traditional SMS, your company name, logo, and brand identity are displayed directly within the conversation, allowing users to instantly recognize your brand.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5b09ca8 e-con-full e-flex e-con e-child\" data-id=\"5b09ca8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-874d7fc elementor-widget elementor-widget-image\" data-id=\"874d7fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"617\" height=\"1024\" src=\"https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/01_RCS_Basic_EN-617x1024.png\" class=\"attachment-large size-large wp-image-17502\" alt=\"\" srcset=\"https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/01_RCS_Basic_EN-617x1024.png 617w, https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/01_RCS_Basic_EN-181x300.png 181w, https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/01_RCS_Basic_EN-768x1275.png 768w, https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/01_RCS_Basic_EN.png 811w\" sizes=\"(max-width: 617px) 100vw, 617px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-efe9098 e-flex e-con-boxed e-con e-parent\" data-id=\"efe9098\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-acc3f54 e-con-full e-flex e-con e-child\" data-id=\"acc3f54\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20c6950 elementor-widget elementor-widget-text-editor\" data-id=\"20c6950\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"wp-block-heading\">RCS Single<\/h3><h4 class=\"wp-block-heading\"><strong>Messages designed to convert<\/strong><\/h4><div class=\"wp-block-columns are-vertically-aligned-center\"><div class=\"wp-block-column is-vertically-aligned-center\"><p>The Single format enhances the messaging experience with images, interactive cards, carousels, and action buttons, transforming simple messages into engaging, conversion-focused experiences.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7f0a03e e-con-full e-flex e-con e-child\" data-id=\"7f0a03e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19ed08b elementor-widget elementor-widget-image\" data-id=\"19ed08b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"617\" height=\"1024\" src=\"https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/02_RCS_Single_EN-617x1024.png\" class=\"attachment-large size-large wp-image-17504\" alt=\"\" srcset=\"https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/02_RCS_Single_EN-617x1024.png 617w, https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/02_RCS_Single_EN-181x300.png 181w, https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/02_RCS_Single_EN-768x1275.png 768w, https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/02_RCS_Single_EN.png 811w\" sizes=\"(max-width: 617px) 100vw, 617px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-50b09e9 e-flex e-con-boxed e-con e-parent\" data-id=\"50b09e9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-325fd10 e-con-full e-flex e-con e-child\" data-id=\"325fd10\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e98a8c1 elementor-widget elementor-widget-text-editor\" data-id=\"e98a8c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"wp-block-heading\">Conversational RCS*<\/h3><h4 class=\"wp-block-heading\"><strong>A two-way conversational experience<\/strong><\/h4><div class=\"wp-block-columns are-vertically-aligned-center\"><div class=\"wp-block-column is-vertically-aligned-center\"><p>The conversational format enables interactive journeys directly within mobile messaging. Users can reply, make choices, and move step by step through a guided experience.<\/p><p><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">*Not currently supported by Dialog Insight<\/span><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7aeded9 e-con-full e-flex e-con e-child\" data-id=\"7aeded9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e48fa8 elementor-widget elementor-widget-image\" data-id=\"4e48fa8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"617\" height=\"1024\" src=\"https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/03_RCS_Conversation_EN-617x1024.png\" class=\"attachment-large size-large wp-image-17506\" alt=\"\" srcset=\"https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/03_RCS_Conversation_EN-617x1024.png 617w, https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/03_RCS_Conversation_EN-181x300.png 181w, https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/03_RCS_Conversation_EN-768x1275.png 768w, https:\/\/www.dialoginsight.com\/wp-content\/uploads\/2026\/05\/03_RCS_Conversation_EN.png 811w\" sizes=\"(max-width: 617px) 100vw, 617px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c146795 e-flex e-con-boxed e-con e-parent\" data-id=\"c146795\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42d4b5f elementor-widget elementor-widget-text-editor\" data-id=\"42d4b5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"wp-block-column is-vertically-aligned-center\" style=\"text-align: center;\"><strong>Get ready to launch your RCS campaigns<\/strong><\/h2><p style=\"text-align: center;\">Starting in June 2026, RCS will be available to all Dialog Insight clients. Be among the first companies to deliver richer, more interactive, and more engaging mobile experiences to your customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff160a6 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"ff160a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.dialoginsight.com\/en\/demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Switch to RCS<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c00859 e-flex e-con-boxed e-con e-parent\" data-id=\"3c00859\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d44c54 elementor-widget elementor-widget-text-editor\" data-id=\"8d44c54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"wp-block-heading\"><strong>Frequently Asked Questions (FAQ)<\/strong><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-36d0d1f e-flex e-con-boxed e-con e-parent\" data-id=\"36d0d1f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ccb02cd e-con-full e-flex e-con e-child\" data-id=\"ccb02cd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6d2063 elementor-widget__width-initial elementor-widget-tablet__width-initial custom-accordion custom-accordion-no-border-desk elementor-widget elementor-widget-jet-accordion\" data-id=\"d6d2063\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"jet-accordion\" data-settings=\"{&quot;collapsible&quot;:false,&quot;ajaxTemplate&quot;:false,&quot;switchScrolling&quot;:false,&quot;switchScrollingOffset&quot;:0,&quot;switchScrollingDelay&quot;:500}\">\n\t\t\t<div class=\"jet-accordion__inner\">\n\t\t\t\t<div class=\" jet-accordion__item jet-toggle jet-toggle-fade-effect \">\n\t\t\t\t\t\t\t<div id=\"jet-toggle-control-2251\" class=\"jet-toggle__control elementor-menu-anchor\" data-toggle=\"1\" role=\"button\" tabindex=\"0\" aria-controls=\"jet-toggle-content-2251\" aria-expanded=\"false\" data-template-id=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"jet-toggle__label-icon jet-toggle-icon-position-right\"><span class=\"jet-toggle__icon icon-normal jet-tabs-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26.828\" height=\"14.414\" viewBox=\"0 0 26.828 14.414\"><path id=\"Ressources-Fleche\" d=\"M984.146,53l12,12,12-12\" transform=\"translate(-982.731 -51.586)\" fill=\"none\" stroke=\"#0c2734\" stroke-linecap=\"square\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span><span class=\"jet-toggle__icon icon-active jet-tabs-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26.828\" height=\"14.414\" viewBox=\"0 0 26.828 14.414\"><path id=\"Ressources-Fleche\" d=\"M984.146,53l12,12,12-12\" transform=\"translate(1009.56 66) rotate(180)\" fill=\"none\" stroke=\"#0c2734\" stroke-linecap=\"square\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span><\/div><div class=\"jet-toggle__label-text\"><h3>What is RCS (Rich Communication Services)?<\/h3><\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"jet-toggle-content-2251\" class=\"jet-toggle__content\" data-toggle=\"1\" role=\"region\" data-template-id=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"jet-toggle__content-inner\"><p data-start=\"39\" data-end=\"255\">RCS delivers richer, more interactive messaging experiences with higher character limits than SMS and MMS, as well as support for images, videos, GIFs, and action buttons \u2014 creating a more engaging mobile experience.<\/p><p data-start=\"260\" data-end=\"485\">Unlike traditional SMS, RCS relies on mobile data or Wi-Fi connectivity. While SMS remains the best option for maximum reach, RCS enables brands to deliver richer, more personalized, and more interactive customer experiences.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><div class=\" jet-accordion__item jet-toggle jet-toggle-fade-effect \">\n\t\t\t\t\t\t\t<div id=\"jet-toggle-control-2252\" class=\"jet-toggle__control elementor-menu-anchor\" data-toggle=\"2\" role=\"button\" tabindex=\"0\" aria-controls=\"jet-toggle-content-2252\" aria-expanded=\"false\" data-template-id=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"jet-toggle__label-icon jet-toggle-icon-position-right\"><span class=\"jet-toggle__icon icon-normal jet-tabs-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26.828\" height=\"14.414\" viewBox=\"0 0 26.828 14.414\"><path id=\"Ressources-Fleche\" d=\"M984.146,53l12,12,12-12\" transform=\"translate(-982.731 -51.586)\" fill=\"none\" stroke=\"#0c2734\" stroke-linecap=\"square\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span><span class=\"jet-toggle__icon icon-active jet-tabs-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26.828\" height=\"14.414\" viewBox=\"0 0 26.828 14.414\"><path id=\"Ressources-Fleche\" d=\"M984.146,53l12,12,12-12\" transform=\"translate(1009.56 66) rotate(180)\" fill=\"none\" stroke=\"#0c2734\" stroke-linecap=\"square\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span><\/div><div class=\"jet-toggle__label-text\"><h3>How are RCS messages different from SMS and MMS?<\/h3> <\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"jet-toggle-content-2252\" class=\"jet-toggle__content\" data-toggle=\"2\" role=\"region\" data-template-id=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"jet-toggle__content-inner\"><p>RCS is a new messaging protocol, initially designed to replace SMS. Unlike SMS, which is limited to plain text, RCS supports rich content and advanced interactive features that elevate business communications to a whole new level.\u00a0<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><div class=\" jet-accordion__item jet-toggle jet-toggle-fade-effect \">\n\t\t\t\t\t\t\t<div id=\"jet-toggle-control-2253\" class=\"jet-toggle__control elementor-menu-anchor\" data-toggle=\"3\" role=\"button\" tabindex=\"0\" aria-controls=\"jet-toggle-content-2253\" aria-expanded=\"false\" data-template-id=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"jet-toggle__label-icon jet-toggle-icon-position-right\"><span class=\"jet-toggle__icon icon-normal jet-tabs-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26.828\" height=\"14.414\" viewBox=\"0 0 26.828 14.414\"><path id=\"Ressources-Fleche\" d=\"M984.146,53l12,12,12-12\" transform=\"translate(-982.731 -51.586)\" fill=\"none\" stroke=\"#0c2734\" stroke-linecap=\"square\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span><span class=\"jet-toggle__icon icon-active jet-tabs-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26.828\" height=\"14.414\" viewBox=\"0 0 26.828 14.414\"><path id=\"Ressources-Fleche\" d=\"M984.146,53l12,12,12-12\" transform=\"translate(1009.56 66) rotate(180)\" fill=\"none\" stroke=\"#0c2734\" stroke-linecap=\"square\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span><\/div><div class=\"jet-toggle__label-text\"><h3>Does RCS replace SMS?<\/h3><\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"jet-toggle-content-2253\" class=\"jet-toggle__content\" data-toggle=\"3\" role=\"region\" data-template-id=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"jet-toggle__content-inner\"><p>No. RCS complements SMS by providing a richer and more interactive experience on compatible devices. To activate the RCS channel, an SMS channel configuration is required. SMS also serves as a fallback mechanism: if the recipient\u2019s network or device does not support RCS, the message is automatically delivered as an SMS to ensure reliable delivery.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><div class=\" jet-accordion__item jet-toggle jet-toggle-fade-effect \">\n\t\t\t\t\t\t\t<div id=\"jet-toggle-control-2254\" class=\"jet-toggle__control elementor-menu-anchor\" data-toggle=\"4\" role=\"button\" tabindex=\"0\" aria-controls=\"jet-toggle-content-2254\" aria-expanded=\"false\" data-template-id=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"jet-toggle__label-icon jet-toggle-icon-position-right\"><span class=\"jet-toggle__icon icon-normal jet-tabs-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26.828\" height=\"14.414\" viewBox=\"0 0 26.828 14.414\"><path id=\"Ressources-Fleche\" d=\"M984.146,53l12,12,12-12\" transform=\"translate(-982.731 -51.586)\" fill=\"none\" stroke=\"#0c2734\" stroke-linecap=\"square\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span><span class=\"jet-toggle__icon icon-active jet-tabs-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26.828\" height=\"14.414\" viewBox=\"0 0 26.828 14.414\"><path id=\"Ressources-Fleche\" d=\"M984.146,53l12,12,12-12\" transform=\"translate(1009.56 66) rotate(180)\" fill=\"none\" stroke=\"#0c2734\" stroke-linecap=\"square\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span><\/div><div class=\"jet-toggle__label-text\"><h3>What is the difference between RCS and WhatsApp?<\/h3><\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"jet-toggle-content-2254\" class=\"jet-toggle__content\" data-toggle=\"4\" role=\"region\" data-template-id=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"jet-toggle__content-inner\"><p>WhatsApp requires users to download a dedicated app before it can be used. RCS, on the other hand, works directly within the native messaging app on mobile devices, just like SMS.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-17eb8be e-con-full e-flex e-con e-child\" data-id=\"17eb8be\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dce5114 elementor-widget__width-initial elementor-widget-tablet__width-initial custom-accordion custom-accordion-no-border-desk elementor-widget elementor-widget-jet-accordion\" data-id=\"dce5114\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"jet-accordion\" data-settings=\"{&quot;collapsible&quot;:false,&quot;ajaxTemplate&quot;:false,&quot;switchScrolling&quot;:false,&quot;switchScrollingOffset&quot;:0,&quot;switchScrollingDelay&quot;:500}\">\n\t\t\t<div class=\"jet-accordion__inner\">\n\t\t\t\t<div class=\" jet-accordion__item jet-toggle jet-toggle-fade-effect \">\n\t\t\t\t\t\t\t<div id=\"jet-toggle-control-2311\" class=\"jet-toggle__control elementor-menu-anchor\" data-toggle=\"1\" role=\"button\" tabindex=\"0\" aria-controls=\"jet-toggle-content-2311\" aria-expanded=\"false\" data-template-id=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"jet-toggle__label-icon jet-toggle-icon-position-right\"><span class=\"jet-toggle__icon icon-normal jet-tabs-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26.828\" height=\"14.414\" viewBox=\"0 0 26.828 14.414\"><path id=\"Ressources-Fleche\" d=\"M984.146,53l12,12,12-12\" transform=\"translate(-982.731 -51.586)\" fill=\"none\" stroke=\"#0c2734\" stroke-linecap=\"square\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span><span class=\"jet-toggle__icon icon-active jet-tabs-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26.828\" height=\"14.414\" viewBox=\"0 0 26.828 14.414\"><path id=\"Ressources-Fleche\" d=\"M984.146,53l12,12,12-12\" transform=\"translate(1009.56 66) rotate(180)\" fill=\"none\" stroke=\"#0c2734\" stroke-linecap=\"square\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span><\/div><div class=\"jet-toggle__label-text\"><h3>What formats are available on the Dialog Insight platform?<\/h3><\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"jet-toggle-content-2311\" class=\"jet-toggle__content\" data-toggle=\"1\" role=\"region\" data-template-id=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"jet-toggle__content-inner\"><p data-start=\"2\" data-end=\"70\">Dialog Insight supports two types of RCS messages: Basic and Single.<\/p><p dir=\"ltr\">Basic RCS is similar to SMS in form, as it contains only text. Its main difference is that it is sent via an authenticated agent, which allows for the display of a branded envelope confirming the sender&#8217;s identity. This format can, for example, be used to send verification codes or other simple, transactional messages.<\/p><p dir=\"ltr\">Single RCS allows for a more advanced user experience. It supports two formats: the enhanced card and the carousel. Both options allow for the addition of visual content and action buttons, making messages more interactive and engaging for recipients.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><div class=\" jet-accordion__item jet-toggle jet-toggle-fade-effect \">\n\t\t\t\t\t\t\t<div id=\"jet-toggle-control-2312\" class=\"jet-toggle__control elementor-menu-anchor\" data-toggle=\"2\" role=\"button\" tabindex=\"0\" aria-controls=\"jet-toggle-content-2312\" aria-expanded=\"false\" data-template-id=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"jet-toggle__label-icon jet-toggle-icon-position-right\"><span class=\"jet-toggle__icon icon-normal jet-tabs-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26.828\" height=\"14.414\" viewBox=\"0 0 26.828 14.414\"><path id=\"Ressources-Fleche\" d=\"M984.146,53l12,12,12-12\" transform=\"translate(-982.731 -51.586)\" fill=\"none\" stroke=\"#0c2734\" stroke-linecap=\"square\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span><span class=\"jet-toggle__icon icon-active jet-tabs-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26.828\" height=\"14.414\" viewBox=\"0 0 26.828 14.414\"><path id=\"Ressources-Fleche\" d=\"M984.146,53l12,12,12-12\" transform=\"translate(1009.56 66) rotate(180)\" fill=\"none\" stroke=\"#0c2734\" stroke-linecap=\"square\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span><\/div><div class=\"jet-toggle__label-text\"><h3>What is the RCS coverage via Dialog Insight? <\/h3><\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"jet-toggle-content-2312\" class=\"jet-toggle__content\" data-toggle=\"2\" role=\"region\" data-template-id=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"jet-toggle__content-inner\"><p>Dialog Insight currently supports RCS messaging in France only. Additional countries and regions will be added soon. Stay tuned.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><div class=\" jet-accordion__item jet-toggle jet-toggle-fade-effect \">\n\t\t\t\t\t\t\t<div id=\"jet-toggle-control-2313\" class=\"jet-toggle__control elementor-menu-anchor\" data-toggle=\"3\" role=\"button\" tabindex=\"0\" aria-controls=\"jet-toggle-content-2313\" aria-expanded=\"false\" data-template-id=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"jet-toggle__label-icon jet-toggle-icon-position-right\"><span class=\"jet-toggle__icon icon-normal jet-tabs-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26.828\" height=\"14.414\" viewBox=\"0 0 26.828 14.414\"><path id=\"Ressources-Fleche\" d=\"M984.146,53l12,12,12-12\" transform=\"translate(-982.731 -51.586)\" fill=\"none\" stroke=\"#0c2734\" stroke-linecap=\"square\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span><span class=\"jet-toggle__icon icon-active jet-tabs-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26.828\" height=\"14.414\" viewBox=\"0 0 26.828 14.414\"><path id=\"Ressources-Fleche\" d=\"M984.146,53l12,12,12-12\" transform=\"translate(1009.56 66) rotate(180)\" fill=\"none\" stroke=\"#0c2734\" stroke-linecap=\"square\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span><\/div><div class=\"jet-toggle__label-text\"><h3>Does RCS use mobile data or the cellular network?<\/h3> <\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"jet-toggle-content-2313\" class=\"jet-toggle__content\" data-toggle=\"3\" role=\"region\" data-template-id=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"jet-toggle__content-inner\"><p>RCS uses mobile data or Wi-Fi.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><div class=\" jet-accordion__item jet-toggle jet-toggle-fade-effect \">\n\t\t\t\t\t\t\t<div id=\"jet-toggle-control-2314\" class=\"jet-toggle__control elementor-menu-anchor\" data-toggle=\"4\" role=\"button\" tabindex=\"0\" aria-controls=\"jet-toggle-content-2314\" aria-expanded=\"false\" data-template-id=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"jet-toggle__label-icon jet-toggle-icon-position-right\"><span class=\"jet-toggle__icon icon-normal jet-tabs-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26.828\" height=\"14.414\" viewBox=\"0 0 26.828 14.414\"><path id=\"Ressources-Fleche\" d=\"M984.146,53l12,12,12-12\" transform=\"translate(-982.731 -51.586)\" fill=\"none\" stroke=\"#0c2734\" stroke-linecap=\"square\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span><span class=\"jet-toggle__icon icon-active jet-tabs-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26.828\" height=\"14.414\" viewBox=\"0 0 26.828 14.414\"><path id=\"Ressources-Fleche\" d=\"M984.146,53l12,12,12-12\" transform=\"translate(1009.56 66) rotate(180)\" fill=\"none\" stroke=\"#0c2734\" stroke-linecap=\"square\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span><\/div><div class=\"jet-toggle__label-text\"><h3>What is the character limit for an RCS message?<\/h3><\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"jet-toggle-content-2314\" class=\"jet-toggle__content\" data-toggle=\"4\" role=\"region\" data-template-id=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"jet-toggle__content-inner\"><p>Rich cards can contain up to 2,000 characters.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Upgrade to the next generation of text messaging with richer, more interactive and engaging mobile experiences. <\/p>\n<p><strong>RCS. Create. Launch. Convert.<\/strong><\/p>\n","protected":false},"author":24,"featured_media":17496,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[82],"tags":[],"class_list":["post-17305","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nouvelles"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>RCS Marketing: Create More Interactive Mobile Campaigns<\/title>\n<meta name=\"description\" content=\"Discover RCS, the next-generation mobile messaging channel that enhances SMS with images, buttons, carousels and verified brand profiles.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dialoginsight.com\/en\/news\/discover-rcs-rich-communication-services\/\" \/>\n<meta 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