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Explicit Data vs. Implicit Data in Digital Marketing: How to Use Both to Boost Customer Experience

Customer data falls into two main categories: explicit data, voluntarily provided by the user, and implicit data, inferred from their behaviors. Understanding their complementary roles and knowing how to leverage them together makes it possible to personalize the experience, optimize marketing campaigns, and strengthen customer loyalty.

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Security and conformity

Law 25: 10 Myths or Realities

Discover the most common myths associated with the implementation of Law 25 and its impact on businesses in Quebec.

Data Management, Blog

How Data Portability in 2024 is Transforming the Digital Landscape of Businesses

Discover how data portability, strengthened by Quebec's Law 25 in 2024, becomes essential for businesses. Learn why this right is crucial and how marketers can effectively prepare to stay compliant and competitive.

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What Is an Email Feedback Loop and Why Is It Important?

Discover the importance of feedback loops (FBL) in email marketing. Learn how they help maintain a good sender reputation, improve email deliverability, increase engagement, and reduce spam complaints by providing valuable insights into recipient feedback.

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The 3 Ultimate Rules for Creating Web Forms That Convert

Discover the 3 ultimate rules for creating web forms that convert. Learn how to optimize clarity, simplicity, and adaptability to enhance user experience and boost conversion rates.

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Email Deliverability: Identifying Problems, Creating Engaging Content, and Managing Sender Reputation

Discover how to optimize email deliverability by identifying issues, creating engaging content, and managing your sender reputation. Learn practical tips to ensure your emails reach recipients' inboxes effectively.

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Email Deliverability: Key Strategies for Maintaining a Clean and Segmented Email List

Discover key strategies for optimal email deliverability. Learn how to maintain a clean and segmented email list through ethical practices such as explicit opt-in and double opt-in, and enhance engagement from the first contact. Explore advanced techniques for managing unsubscribes and complaints, and transform your email marketing strategy to achieve a superior subscriber list.

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What Does Email Delivery Refer To

Explore the intricacies of email distribution and deliverability with this practical guide. Master the technical processes and best practices to ensure your campaigns are effective. Learn how to distinguish between distribution and deliverability, optimize content, manage sender reputation, and navigate ISP filters to enhance engagement and campaign success.

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Improve Email Deliverability: Ensure a Solid and Secure Infrastructure

Enhance the security and deliverability of your emails with effective authentication. This article explores key methods for verifying the authenticity of your communications, including SPF, DKIM, ARC, DMARC, and BIMI, and offers strategies for optimal IP address management.

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Why Is Personalization Important in Marketing and 10 Ways to Do It

Discover how to maximize your marketing impact with these 10 advanced personalization strategies. Tailor your messages and interactions to better meet the specific needs of each customer segment, increasing engagement, conversions, and brand loyalty. Explore the benefits and practical methods for personalizing your marketing approach and transforming the customer experience.

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What Is SMS Marketing?

Discover how companies are effectively using SMS to communicate directly with customers, improve engagement and boost conversions through higher open rates. Learn how to create impactful SMS campaigns with our practical strategies and tips for maximizing your reach and revenue.

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What Is Omnichannel Marketing? A Step-by-Step Guide

Discover how omnichannel marketing can transform the customer experience and boost ROI with our comprehensive guide. Learn to integrate a consistent strategy across all channels for more targeted and effective marketing.

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What Is Email Marketing? Definition, Strategies, and Examples

Explore the essentials of email marketing: definition, strategies, and real-world examples. Learn how this cost-effective approach can boost your brand's reach, engage customers, and drive unparalleled ROI. Ideal for businesses aiming to refine their digital marketing strategy.

New at Dialog Insight

Every message, on the right channel, at the right time — automatically.

What if your campaigns could find on their own the ideal channel and the perfect moment to generate more impact?With Smart Channel and Omnichannel STO, your campaigns become more engaging and more effective: