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Explicit Data vs. Implicit Data in Digital Marketing: How to Use Both to Boost Customer Experience

Customer data falls into two main categories: explicit data, voluntarily provided by the user, and implicit data, inferred from their behaviors. Understanding their complementary roles and knowing how to leverage them together makes it possible to personalize the experience, optimize marketing campaigns, and strengthen customer loyalty.

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How To Collect Customer Data

Master customer data collection to elevate your marketing strategies. This guide highlights essential methods like surveys, email newsletters, and CDPs for gathering key insights to power actionable marketing efforts and make every communication count.

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How Email Marketing Fuels Your Overall Inbound Strategy

Discover how email marketing can boost your inbound marketing strategy, featuring key techniques such as segmentation, personalization, and analytics for increased customer engagement and improved conversion rates.

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What is Google Postmaster Tools and How Do You Use It?

Discover how Google Postmaster Tools is revolutionizing email marketing by providing key insights to enhance deliverability and engagement. This article explains how it works, its importance to your strategy, and tips for optimizing your campaigns.

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Transforming Customer Engagement: Personalized Marketing

Personalized marketing has the power to transform customer engagement. Learn effective strategies for building loyalty and captivating your audience. Discover how personalization can become a major competitive advantage by meeting individual customer expectations.

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What Are Some Customer Data Platform Use Cases? 

Explore 9 ways Customer Data Platforms (CDP) are revolutionizing business: from segmentation to personalization and operational efficiency. An essential guide for marketers eager to make the most of customer data.

Personalization

Marketing Personalization: What Steps to Take?

Your customer knowledge is increasing, the amount of data available on them is also growing... You are now ready to know the main steps to personalize!

Customer Data Platform

CDP vs CRM: Understanding the Differences

Understanding the differences between CDP and CRM is essential for any business looking to improve their customer engagement.

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What Is an Email Journey? 

Discover the power of email journey to energize your business: from segmentation to automation. Learn how a targeted email marketing strategy can not only increase your sales and strengthen brand loyalty, but also enhance customer engagement with personalized content.

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How Do I Get Started With Personalization in Marketing?

Maximize customer engagement and loyalty with effective personalization strategies. Discover why 80% of consumers prefer brands that offer a personalized experience and how you can start improving your conversions and retention today.

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How to Do a Relationship Marketing Strategy: Types of Strategies + Examples

Discover how to create a customized relationship marketing strategy that strengthens the bond between brand and consumer, leading to scalable growth and long-term benefits.

Omni-Channel Marketing Campaign

How to Find Your Email Frequency Sweet Spot

Email frequency is something you should take seriously. The number of emails sent over a period of time can have an impact on your revenue and your engagement rate. So how to determine the optimal email frequency?

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What is Marketing Technology (MarTech) and Why Is It Important Today?

Discover the importance of marketing technology (MarTech) in today's landscape: strategy optimization, automation, and personalization for an unprecedented customer experience. Explore how MarTech is transforming data collection, campaign development, and performance analysis for enhanced efficiency and ROI.

New at Dialog Insight

Every message, on the right channel, at the right time — automatically.

What if your campaigns could find on their own the ideal channel and the perfect moment to generate more impact?With Smart Channel and Omnichannel STO, your campaigns become more engaging and more effective: