RCS marketing

Deliver highly engaging, interactive experiences

With rich content and a verified brand identity, your messages stand out, build trust, and drive stronger results.

RCS. Create. Launch. Convert.

Take your mobile communications to the next level.

RCS is the next generation of SMS. Rich text messages designed to maximize engagement and conversions.

  • Rich and interactive.
    Combine the reach and immediacy of SMS with the visual richness of email through images, videos, carousels, and built-in action buttons.
  • Reliable and reassuring.
    With a business profile verified by Google and mobile operators, your messages are instantly recognizable, inspire greater trust, and encourage more interactions.
  • Measurable.
    Access detailed metrics such as deliveries, reads, clicks, and replies to continuously optimize your campaigns.
  • Accessible.
    No third-party app to download. Conversations take place directly in your customers’ text messaging app, where they are most active.

High-performing RCS campaign examples? There are tons.

Convert

  • Limited-time offers with product carousels
  • Personalized recommendations with purchase buttons
  • New product launches with visual previews
  • Flash sales and promo codes
  • Simplified appointment booking with integrated actions

Engage

  • Interactive welcome messages
  • Event reminders with calendar add-ons
  • Interactive surveys
  • Rich seasonal campaigns with visuals
  • Important alerts and announcements with a verified profile

Re-engage

  • Reactivation of inactive customers with targeted offers
  • Personalized follow-ups after abandonment or inactivity
  • Back-in-stock notifications with product previews
  • Targeted invitations based on customer interests
  • Renewal reminders with quick access to action

Build loyalty

  • Interactive loyalty programs
  • VIP access to exclusive offers or content
  • Rich order tracking updates
  • Personalized thank-you messages with visual content
  • Review collection and surveys directly within the message

Maximize your impact with RCS.

Engage your customers with rich, interactive, and personalized mobile experiences.

 

Plan your RCS, SMS, email, Web Push, and Mobile Push communications in a single calendar to manage your marketing pressure and deliver a smooth, consistent experience across all your channels.

If RCS is not available, your messages automatically fall back to SMS to ensure maximum reach, regardless of device, operator, or country.

With a smooth interface and simplified layout, you can quickly create and deploy your RCS campaigns.

Add visuals, carousels, buttons, and dynamic content directly into your messages to make every interaction more engaging.

Use your customer data to send messages tailored to behaviors, preferences, and key moments in the customer journey.

Automatically trigger RCS campaigns based on your contacts’ actions, events, or behaviors.

Analyze your campaign results with detailed statistics, then continuously improve your performance with built-in testing and optimization tools.

Move to the next generation of text messaging.

Deliver richer, more engaging, and higher-performing experiences with RCS.

 

* This product is currently in the rollout phase. The offering related to the RCS protocol may therefore be modified or withdrawn at Dialog Insight’s sole discretion. Access and availability may be limited

New

RCS is now
available

Discover the next generation of mobile messaging, designed to deliver richer, more interactive, and engaging experiences.