Turn each challenge into an opportunity with our easy plans.

Choose the package that suits you best and strengthen your relationship with your audience today.

*Minimum price including up to 10,000 contacts

Engage
Perfect for marketing teams wanting to engage their customers effectively across multiple channels.

From

$299
CAD

/month*

This package includes:
Personalized Omnichannel Campaigns: Create marketing campaigns tailored to each channel (email, SMS, push, etc.) to reach your customers wherever they are.
Marketing Automation: Automate your marketing campaigns to send the right messages at the right time without manual effort.
Segmentation: Use customer profile data to segment and effectively target your audiences.
Engage
Perfect for marketing teams wanting to engage their customers effectively across multiple channels.

From

$219
USD

/month*

This package includes:
Personalized Omnichannel Campaigns: Create marketing campaigns tailored to each channel (email, SMS, push, etc.) to reach your customers wherever they are.
Marketing Automation: Automate your marketing campaigns to send the right messages at the right time without manual effort.
Segmentation: Use customer profile data to segment and effectively target your audiences.
Engage
Perfect for marketing teams wanting to engage their customers effectively across multiple channels.

From

€209
EUR

/month*

This package includes:
Personalized Omnichannel Campaigns: Create marketing campaigns tailored to each channel (email, SMS, push, etc.) to reach your customers wherever they are.
Marketing Automation: Automate your marketing campaigns to send the right messages at the right time without manual effort.
Segmentation: Use customer profile data to segment and effectively target your audiences.

More than a platform: we’re a partnership.

Your success is our priority across all plans.

High-performance tools

Web behavior tracking

Dynamic targeting

Web acquisition tools (pop-ups, forms, landing pages)

Compliance module

A flexible platform

Participatory development of customized features

Bilingual platform (EN/FR)

Native integrations

API & webhooks

Tailored support

Dedicated account manager

Bank of support hours

Telephone and e-mail support

Online help portal

More than 400 brands have chosen Dialog Insight.

Feature comparison
by plans

Distinctive Offer

Omnichannel
All & unlimited
Relational Data Tables
5
Number of Users
5
Bilingual Customer Service

Customer Data

Database Fields
Unlimited
Real-Time Data Exchange
0-Party Data Acquisition
CRM Integration (Salesforce)
Website Visit Tracking
-

Personalization

Dynamic Targeting Tools
Profile and transactional
Personalized Content
By segment - conditional content

Orchestration

Generative AI
Multilingual Campaigns
Multiple Libraries
Frequency Optimizer and Campaign Prioritization
Standard
Send Time Optimization (STO)
-
Smart Channel
-
Dedicated IP Address
Optional
Display Tests
Optional

ECommerce

E-commerce Suite
Shopify, Adobe Commerce, Prestashop Connectors
Product Recommendation
-
Abandoned Cart
-
Referral Program and Unique Promo Code
-
RFM Indicators
-

Automation

Automated Marketing Scenarios
Unlimited
A/X Tests
Unlimited
Intelligent Interceptor
-

Analytics

Dashboards
Contact Qualification Tools
-
Results Segmentation
-
Calculated Indicators (scoring)
-

Customer Experience

Customer Success Manager
Optional
On-Demand Tutorials and Videos

Security

Single Sign-On SAML (SSO)
GDPR Compliance/Law 25
Multibrand
Distinctive Offer
Boost
Grow
Engage

Omnichannel

Email, SMS, Push, print, web, landing pages, etc.

All & unlimited

All & unlimited

All & unlimited

Relational Data Tables

Transactional data to create a complete profile for better segmentation.

Unlimited

25

5

Number of Users 

Additional users available for an extra fee.

25

10

5

Bilingual Customer Service

Available by phone, email, or web, in both French and English.

Customer Data
Boost
Grow
Engage

Database Fields

Flexible structure to suit every need

Unlimited

Unlimited

Unlimited

Real-Time Data Exchange

Automated import or export, web services, webhook.

0-Party Data Acquisition

Intelligent processes for subscription, preference management, contests, events, etc.

CRM Integration (Salesforce)

Bidirectional data exchanges.

Website Visit Tracking

Complete journey to trigger campaigns at the right time with personalize content.

Personalization

Boost

Grow

Engage

Dynamic Targeting Tools

Simple segment creation to build audiences.

Profile, behavior, and transactional

Profile, behavior, and transactional

Profile and transactional

Personalized Content

Basic and advanced customization options for individual personalization.

By individual, DImension, and AI

By individual – relational data

By segment – conditional content

Orchestration
Boost
Grow
Engage
Generative AI

Support in writing objects, content and translation.

Multilingual Campaigns

Campaign results calculation.

Multiple Libraries

Images, content and links for easy communication generation.

Frequency Optimizer and Campaign Prioritization

Adapting communications and sales pressure to the customer journey.

AI/By individual

By campaign

Standard

Send Time Optimization (STO)

Sends communications at the optimal time, based on each contact’s behavioral data (clicks and opens).

AI/By individual

AI/By individual

Smart Channel

Sends communications at the optimal time, based on each contact’s behavioral data (clicks and opens).

Dedicated IP Address

Optimization of email delivery rates.

Optional

Optional

Optional

Display Tests

Validation of email appearance in different mailboxes.

Optional

Optional

Optional

ECommerce
Boost
Grow
Engage

E-commerce Suite

Transactional data, product catalog, and campaign ROI.

Shopify, Adobe Commerce, Prestashop Connectors

Integration of the online store in a few clicks.

Product Recommendation

Automation of product offer personalization.

AI/By individual

By category

Abandoned Cart

Automated campaigns to increase conversion.

Referral Program and Unique Promo Code

Integrated referral tool.

RFM Indicators

Targeting consumers based on their transaction history.

Automation
Boost
Grow
Engage

Automated Marketing Scenarios  

Message sequences sent via email, SMS, and/or Push automatically triggered by an event, date, import, etc.

Unlimited

Unlimited

Unlimited

A/X Tests

Identification of the best version within one-off campaigns, landing pages or automated communication sequences. 

Unlimited

Unlimited

Unlimited

Intelligent Interceptor

Website pop-up to encourage conversion, according to the customer’s journey.

Analytics
Boost
Grow
Engage

Dashboards

More than 30 reports available to evaluate the health of the contact pool and campaign results.

Contact Qualification Tools 

Segmentation of contacts by scoring system and personas.

Results Segmentation

Evaluation of campaign performance according to customer profiles.

Calculated Indicators (scoring)

Generate product category or commitment appetence scores.

Unlimited

5

Customer Experience
Boost
Grow
Engage
Customer Success Manager

Personalized meetings to optimize the user journey.

Monthly

Quarterly

Optional

On-Demand Tutorials and Videos 

Available at all times on our online help portal.

Security
Boost
Grow
Engage

Single Sign-On SAML (SSO)

Installation fees apply.

GDPR Compliance/Law 25

Servers hosted in Canada and France.

Multibrand

Creation of distinct databases according to needs.

Add these options to your plan:

Distributed Marketing and Permissions
Available for large enterprises or franchises needing to manage marketing campaigns across multiple brands or geographical locations.

From

$199
CAD

/month*

This option includes:
Distributed Marketing: Manage marketing campaigns across different branches or franchises.
Granular Permissions and Controls: Assign specific roles and permissions to each brand or location for secure and efficient management.
* Additional user fees may apply
Distributed Marketing and Permissions
Available for large enterprises or franchises needing to manage marketing campaigns across multiple brands or geographical locations.

From

$149*
USD

/month*

This option includes:
Distributed Marketing: Manage marketing campaigns across different branches or franchises.
Granular Permissions and Controls: Assign specific roles and permissions to each brand or location for secure and efficient management.
* Additional user fees may apply
Distributed Marketing and Permissions
Available for large enterprises or franchises needing to manage marketing campaigns across multiple brands or geographical locations.

From

€139*
EUR

/month*

This option includes:
Distributed Marketing: Manage marketing campaigns across different branches or franchises.
Granular Permissions and Controls: Assign specific roles and permissions to each brand or location for secure and efficient management.
* Additional user fees may apply

Frequently Asked Questions (FAQ)

No, our solution is tailored to our customers’ needs and requires an initial configuration.

All our packages include up to 10G of data hosting, 3 hours of support, and up to 5 users. The starting price is calculated for a maximum of 10,000 contacts.

Depending on the contract, it may be annual with quarterly or monthly revisions, based on the number of contacts.

Contact your account manager for help reviewing your contract.

Yes, we offer add-on modules to meet your specific needs.

Our customer service includes a dedicated team, training, an online help portal, as well as telephone and email support.

Meet with our experts to discuss
your unique needs and get a custom quote.

New at Dialog Insight

Every message, on the right channel, at the right time — automatically.

What if your campaigns could find on their own the ideal channel and the perfect moment to generate more impact?With Smart Channel and Omnichannel STO, your campaigns become more engaging and more effective: