
Users can register by designing their ideal weekend using a special form that has been implemented. To take into account additional chances from shares, specialized processes have been created. There has also been put in place an automated post-registration email process.

Maintaining the database up to date required real-time synchronization between the website and the Dialog Insight application. The information obtained from the website was dynamically and automatically assembled using queries that were generated automatically.




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Since implementing these automated campaigns, Héma-Québec has observed a significant increase in the retention rate of new donors and their engagement. With an average open rate of 73%, the appointment booking rate for plasma donors has doubled.
Centralizing marketing activities enables teams to easily share information (data, content, etc.) in order to manage local and national activities efficiently while enhancing overall organizational performance.
Since implementing these automated campaigns, Héma-Québec has observed a significant increase in the retention rate of new donors and their engagement. With an average open rate of 73%, the appointment booking rate for plasma donors has doubled.



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