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In Quebec, Law 25 (formerly Bill 64) modernizes regulations regarding the protection of personal information. In order to provide citizens with better control over their personal information, this law supports companies in the collection and use of this data. Several clarifications are introduced into the Private Sector Act to regulate consent. It is important to fully understand these and to be well prepared to avoid any sanction.
There are many marketing concepts around the customer: cost of acquisition, retention, life cycle (also called lifetime value), attrition... In order to optimize their results, many companies choose to implement a segmentation of their customer contact base. Different methods exist, one of the best known methods: RFM segmentation.
In 2021, 61% of consumers started their Christmas shopping in November. October is just around the corner, avoid running, avoid the crowd... Get noticed. Be in the inbox of your customers and contacts before the high season!Take advantage of the holiday season to strengthen your relationship with your customers and be part of their Christmas planning.
With the increase in electronic sharing of personal information on different computer platforms, cybersecurity threats will be more frequent and their consequences will be more serious. Since confidentiality incidents are no longer isolated events, it is important to be ready to deal with them and limit their risks and impact.
We are in an era where computer tools with single connections are multiplying and staff turnover is accentuated. Not to mention the sharing of increasingly sensitive data. Managing access and permissions can become a long and complex process. This is why Dialog Insight wants to simplify and secure everything by offering SSO to its customers. Indeed, it is possible to add single sign-on (SSO) for connection to the DI platform.
Law 25 or “An Act to modernize legislative provisions as regards the protection of personal information” will come into force gradually over the next three years. The first deadline to comply is September 22, 2022. It's coming... Are you ready? Here is a summary of the requirements required by this law as of this year.
Google has announced that it is getting on board and that its Gmail messaging system will support the BIMI protocol from now on. This announcement will necessarily have a domino effect in the industry. It will allow BIMI to gain momentum and likely become a standard.
