Customer data
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Every customer is different and requires a personalized experience
Vision
Regardless of your strategic and business objectives, use Dialog Insight’s advanced personalization to enrich brand experiences. Whether it is to recommend product based on transactions, re-engage inactive contacts, or send hyper-personalized content, our solution will be able to support you.
Select your content according to your segments, and let Dialog Insight generate your targeted communications. Whether through automation functions or simple editing tools, there is no limit to what you will be able to personalize.
Features
Use all customer knowledge to target your communications
Generate highly accurate customer segments to target the appropriate customers for your automated, weekly or ad hoc campaigns, based on all the data available on Dialog Insight.
The more data you store, the more you will be able to communicate the right message to the right person, at the right time and on the right channel.
Centralize all your business data and start giving your customers an experience like never before!
Recognize your contacts based on personas
Identify the criteria for your personas and let Dialog Insight tell you which contacts are associated with them. Go even beyond and create segments with personas or just target personas for your communication campaigns.
You will be able to rally your segment-based planning with the use of our solution.
Use scoring functions to qualify your contacts
Turn your raw data into score. Whether to establish the level of customer (silver, platinum, gold, etc.) or to calculate according to behavior (purchases made in the last 6 months, product categories visited, etc.), we transform data knowledge into powerful indicators.
Do not miss any opportunity to recognize your top customers and target them with exclusive offers!
Technical details
Discover all the features of Dialog Insight
Do you want to know more about our features? Download our complete list to get an overview of the capabilities of our technology.