Campaign orchestration
Use the most effective channel to reach your contacts, and provide an even more memorable customer experience
Vision
Develop and structure personalized campaigns on online and offline channels, based on identified customer’s preferences and behaviors. Dialog Insight is a unified tool which facilitates, with its integrated view, decision making for marketing efforts such as:
No more marketing actions that bring no value, your contacts will be much more engaged and satisfied of your communication’s content!
Features
Customize your content to increase results
Create responsive emails in a few clicks with easy-to-use interfaces in Drag and Drop. Easily adjust colors, images and content to match your emails to your organization’s branding and values.
Include highly personalized and dynamic content to remain relevant to all your contacts across every channel and create successful email campaigns.
Capture the Interest of your Contacts using this Newer Channel
Take it above and beyond your competition with web push notifications. Complete your marketing strategy and increase customer loyalty by displaying messages directly on their browser.
Take advantage of Web push with a high subscription and conversion rate. This new channel is also showing a low unsubscription rate and excellent delivery which makes it the perfect new marketing tool.
You get even more opportunities to engage your contacts where it matters to them.
Continuously re-engage your contacts directly on their mobile
Do you have a mobile application and want to keep it in the mind of your customers? No problem! It is now possible to create and add mobile push notifications within the Dialog Insight platform, and thus facilitate the implementation of mobile campaigns.
This allows you to push content directly related to your contacts’ behaviors from both your mobile application and from Dialog Insight.
This personalization linked to the most commonly used device, will become an effective tool to engage or re-engage your users.
Visualize easily and clearly when your campaigns are deployed
Keep track of all your marketing campaigns with the calendar. This feature displays all actions performed and to be performed within the Dialog Insight application automatically. You also have the possibility of integrating your own marketing activities, such as events, meetings, etc.
The calendar is a great tool that will effortlessly help manage your marketing efforts, share your marketing schedule, and view your progress. Do not fatigue your customers and effectively distribute your campaigns throughout the month.
Export data to different systems to generate personalized campaigns
For example, improve your POS system by adding additional client information, extract client information for postal mail services, or extract information to call clients directly by phone.
Utilize our adaptative platform to manage and increment every personalization to all your digital and non-digital communications.
Technical details
Discover all the features of Dialog Insight
Want to know more about our features? Download our complete list to get an overview of the capabilities of our technology.